N95 Privacy Policy — Your Data Protection

This document explains how n95 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia. Please read it carefully to understand your rights and choices.

Effective Date: 1 January 2026 | Version 1.5

🔒 End-to-End SSL Encryption 🛡️ Your Data Is Fully Protected 🚫 No Sale of Data to Third Parties 📱 Privacy Across All Devices 🇲🇾 Compliant with Malaysian Law ✅ User Rights Respected 🔒 End-to-End SSL Encryption 🛡️ Your Data Is Fully Protected

1 Information We Collect

When you register and use the n95 platform, we collect several categories of information to enable us to provide you with the best possible service.

Account Information

During registration, we collect your full name, active Malaysian phone number, email address (if provided), and date of birth for age verification purposes. This information is required to create and manage your account on the n95 platform.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we retain transaction records including the payment method used (DuitNow, FPX, or e-wallet), associated bank account numbers, and transaction history. We do not store credit or debit card details directly — all processing is handled through approved and registered third-party payment providers.

Device & Browser Information

N95 collects technical information about the devices you use to access the platform, including device type, operating system, browser version, IP address, and language settings. This information is used to optimise the platform experience across the various mobile and desktop devices used by our Malaysian users.

Usage Data

We record activity on the platform, including games played, session duration, betting preferences, and interactions with platform features. This data is used to improve the user experience and ensure the integrity of the n95 platform.

2 Purpose of Information Use

Information collected by n95 is used solely for the following purposes and will not be used for any other purpose without your consent:

Account Management: Creating, verifying, and managing your user account, and keeping it secure from unauthorised access.
Transaction Processing: Processing deposits and withdrawals in MYR accurately and securely via supported local payment methods.
Platform Enhancements: Analysing usage patterns to improve the performance, interface, and overall experience of the n95 platform for Malaysian users.
Customer Support: Enabling the n95 support team to provide accurate and relevant assistance whenever you contact us.
Security & Fraud Prevention: Detecting and preventing fraudulent activity, platform abuse, or security threats that could affect other users.
Legal Compliance: Complying with applicable laws and regulations in Malaysia, including anti-money laundering requirements.

Sabah players make secure deposits through the n95 platform, which safeguards their personal data

3 Cookies & Tracking

The n95 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.

Types of Cookies Used

Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
Performance Cookies: Collecting information on how you use the platform to help us understand which areas are most frequently visited and where improvements are needed.
Functional Cookies: Saves your preferences — such as your preferred language and display settings — so you don't have to re-enter them each time you visit the n95 platform.

Managing Cookies

You can control and manage cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality and security of your n95 account. Continued use of the platform is considered consent to the use of cookies as described here.

4 Data Storage & Security

N95 takes reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

All user personal data is stored on servers protected by SSL encryption and strict access controls. Access to user personal data is limited to n95 staff who require it to perform their duties only.

Your account data will be retained for the duration of your active account and up to three years after account closure, for legal compliance purposes and resolution of any disputes that may arise. Financial transaction data is retained in accordance with the periods prescribed under Malaysian law.

5 Sharing Information with Third Parties

N95 does not sell, rent, or share your personal data with third parties for marketing or commercial purposes without your consent. However, there are limited situations where sharing information is necessary:

Payment Provider: Required transaction information is shared with local payment providers (such as DuitNow and FPX processors) solely to process your deposits and withdrawals in MYR.
Legal Requirements: n95 will disclose the required information to the relevant authorities in Malaysia if mandated by law or a valid court order.
Rights Protection: Information may be shared to protect the rights, property, or safety of n95, our users, or the public from serious threats.

All third parties who receive user information from n95 are bound by strict confidentiality agreements and are not permitted to use that information for any purpose other than those specified.

6 Your Rights & How to Contact Us

As an n95 platform user, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests can be submitted through n95 customer support and will be processed within a reasonable timeframe.

Right to Rectification

If you believe any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You may update certain details directly through your account settings, or contact customer support for changes that require verification.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. However, this right may be limited by legal data retention requirements or the need to resolve pending transactions. Account closure requests can be submitted to the n95 support team.

Privacy Policy Updates

N95 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via the platform or their registered email before the changes take effect. Continued use of the platform after such notice is considered acceptance of the updated policy.

Contact Us

For any enquiries, requests, or complaints relating to this Privacy Policy, please contact the n95 support team at: [email protected]

You can also find more information in our Frequently Asked Questions where we answer the most frequently asked questions from Malaysian users.

Your Data, Your Control

N95 is committed to protecting the privacy of every Malaysian user. If you have any questions, our team is here to help. Register your account with confidence today.